Fenix Alliance, Inc.
A Delaware General Profit Corporation.
Legal Documents
Terms and conditions
Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply.
Legal Documents
Privacy Policy
Fenix Alliance is deeply committed to ensuring the privacy and security of information and practices of its customers.
Legal Documents
Cookies Policy
Learn how we use Cookies to to help us improve the efficiency and relevance of our site for you.
Legal Documents
Our Tax Record
Read / Download our Unique Tax Record Certificate - "RUT"
Legal Documents
Our Bill Laws
Read or download an integral copy of our our incorporation BillLaws. (Colombia)
Legal Documents
Our Commercial Policy
Read about the terms and conditions that apply on our online commercial activities.
Legal Documents
Our merchant Record
Read or download our official Commerce Camber Merchant Record
Legal Documents
Our latest COP Report
Read our latest UN's Global Compact Communication on Progress
Legal Documents
Our Legal Representative
Review or download Our existance and Legal Representative certificate.
Carrying out our mission requires much more than simply offering products and services that enhance capabilities. It requires us to be a responsible, transparent and committed company with its business associates, clients, employees and investors.
Key service documents.
We know that our technology is only useful if it helps you engage customers, empower employees, optimize operations, and reinvent products and business models. At the Fenix Alliance Sales Center, we will help you find the right solutions to transform your business by bringing together the right collection of resources:
SLAs
SERVICE LEVEL AGREEMENT
A Service Level Agreement (SLA) is a contract between us and the end user that defines the level of service expected from the service provider. SLAs are output-based in that they specifically define what our customer will receive both in terms of service levels and in form of compensation should service levels not be achieved.
View a sampleMASTER SERVICES AGREEMENT
A Master Services Agreement (MSA) is a contract reached between parties in which the parties agree to the most common terms that will govern future transactions or future agreements. For example, it may detail standard rates from a practice rate chart, services provided, standard payment terms and terms for liability, ownership of intellectual property, and the dispute resolution process.
View a sampleMSA
SOW and SOEW
STATEMENT OF WORK
A Statement of work (SOW) is a document that defines what work or deliverables will be provided to the client, including a brief description of the project, delivery milestones, costs, and payment schedule. This document typically references the MSA that is already in place with the customer and intended to allow the quick agreement on definition of an effort with minimal additional contractual paperwork, as shown in this Sample SOW.
View a SOW sample View a SOEW sample
MUTUAL NON-DISCLOSURE AGREEMENT
A mutual non-disclosure agreement (MNDA or NDA) is a document that defines the terms for the handling of confidential information exchanged between the vendor and customer.
A mutual NDA is recommended because it fairly addresses the confidentiality needs of both parties and, as such, is often the first document signed before any detailed discussions begin (usually well before any of the other contracts listed on this page). An NDA (the non-mutual kind) is variant of the MNDA that is specifically authored to favor the confidential information disclosure of one party
View a sample
Mutual NDA
HSE AT WORK Employee HandBook
ALLIANCE ID FOR EMPLOYEES HSE HANDBOOK
This Employee Handbook provides a range of information to guide all staff in their work and to help you to understand your terms and conditions of employment.
We recomment all our employees take the time to familiarize themselves with the Handbook’s contents to develop a better understanding of the policies and agreements surrounding your employment, to know what you can expect from your colleagues and what they will expect from you and to Know about development opportunities, and to know how to seek guidance on accessing information relating to your terms and conditions of Employment.
Read / Download
Legal Documents
Terms and conditions
Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply.
Legal Documents
Privacy Policy
Fenix Alliance is deeply committed to ensuring the privacy and security of information and practices of its customers.
Legal Documents
Cookies Policy
Learn how we use Cookies to to help us improve the efficiency and relevance of our site for you.
Legal Documents
Our Tax Record
Read / Download our Unique Tax Record Certificate - "RUT"
Legal Documents
Our Bill Laws
Read or download an integral copy of our our incorporation BillLaws. (Colombia)
Legal Documents
Our Commercial Policy
Read about the terms and conditions that apply on our online commercial activities.
Legal Documents
Our merchant Record
Read or download our official Commerce Camber Merchant Record
Legal Documents
Our latest COP Report
Read our latest UN's Global Compact Communication on Progress
Legal Documents
Our Legal Representative
Review or download Our existance and Legal Representative certificate.
Key service documents.
We know that our technology is only useful if it helps you engage customers, empower employees, optimize operations, and reinvent products and business models. At the Fenix Alliance Sales Center, we will help you find the right solutions to transform your business by bringing together the right collection of resources:
SLAs
SERVICE LEVEL AGREEMENT
A Service Level Agreement (SLA) is a contract between us and the end user that defines the level of service expected from the service provider. SLAs are output-based in that they specifically define what our customer will receive both in terms of service levels and in form of compensation should service levels not be achieved.
View a sampleMASTER SERVICES AGREEMENT
A Master Services Agreement (MSA) is a contract reached between parties in which the parties agree to the most common terms that will govern future transactions or future agreements. For example, it may detail standard rates from a practice rate chart, services provided, standard payment terms and terms for liability, ownership of intellectual property, and the dispute resolution process.
View a sampleMSA
SOW and SOEW
STATEMENT OF WORK
A Statement of work (SOW) is a document that defines what work or deliverables will be provided to the client, including a brief description of the project, delivery milestones, costs, and payment schedule. This document typically references the MSA that is already in place with the customer and intended to allow the quick agreement on definition of an effort with minimal additional contractual paperwork, as shown in this Sample SOW.
View a SOW sample View a SOEW sample
MUTUAL NON-DISCLOSURE AGREEMENT
A mutual non-disclosure agreement (MNDA or NDA) is a document that defines the terms for the handling of confidential information exchanged between the vendor and customer.
A mutual NDA is recommended because it fairly addresses the confidentiality needs of both parties and, as such, is often the first document signed before any detailed discussions begin (usually well before any of the other contracts listed on this page). An NDA (the non-mutual kind) is variant of the MNDA that is specifically authored to favor the confidential information disclosure of one party
View a sample
Mutual NDA
HSE AT WORK Employee HandBook
ALLIANCE ID FOR EMPLOYEES HSE HANDBOOK
This Employee Handbook provides a range of information to guide all staff in their work and to help you to understand your terms and conditions of employment.
We recomment all our employees take the time to familiarize themselves with the Handbook’s contents to develop a better understanding of the policies and agreements surrounding your employment, to know what you can expect from your colleagues and what they will expect from you and to Know about development opportunities, and to know how to seek guidance on accessing information relating to your terms and conditions of Employment.
Read / Download
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